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Customer Care Centre Agent Johannesburg

Posted by Mbali Private Johannesburg
Customer Care Centre Agent

Ad Details: Customer Care Centre Agent Johannesburg, , South Africa, ZA

We are looking for a successful candidate that will be responsible and accountable for the meeting of customers’ needs internally, as well as externally, whilst building productive customer relationships by taking responsibly for customer satisfaction and loyalty.
Main Duties and Responsibilities:

- Answering and resolving customer calls as well as written requests and queries within a predetermined time
- Resolving internal and external queries
- Directing queries to the relevant departments, with regular follow up and feedback till resolved.
Minimum Requirements:

- Good interpersonal skills (written and verbal)
- Proven track record in similar environment (at least 2 years’ experience in dealing with customers)
- Willingness to work extra time if required (overtime)

SALARY: R10K + 20% commission
How to Apply: Sms "Call" to 35573 to be contacted
Permanent
✔ Do not forget to mention AFRIBABA during your call!
✔ Apply for this job offer
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